Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, contact number, email address, billing/shipping address, and payment details.
- Non-Personal Information: Device type, browser, IP address, location, and browsing behavior (via cookies).
- Communication Data: Messages, reviews, or feedback you provide through our forms, WhatsApp, or email.
How We Use Your Information
Your information is used only for legitimate business purposes such as:
- Processing and fulfilling your orders
- Sending order updates, confirmations, or delivery notifications
- Providing customer support and responding to your queries
- Managing returns, refunds, or exchanges
- Personalizing your shopping experience
- Sending promotional offers (only with your consent)
- Improving our website design, performance, and product experience
Data Protection & Security
- All transactions are processed through secure, encrypted payment gateways (SSL-certified).
- We never store your full card details or share your payment data with unauthorized parties.
- Your personal information is stored securely and accessed only by authorized personnel for legitimate business use.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items
- Analyze website traffic and performance
- Display personalized recommendations
You can disable cookies anytime through your browser settings, but some site features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal data.
Information may be shared only with:
- Trusted logistics partners for shipping and delivery
- Payment gateways for secure transaction processing
- Analytics or marketing tools (like Google Analytics) to improve website performance
All such third-party partners comply with strict confidentiality and data protection standards.
Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for promotional communications
- Request information about how your data is being used.
To exercise these rights, contact us at info@aanganstudios.com.
Email & Communication
By subscribing to our newsletter or placing an order, you agree to receive:
- Order updates and transactional emails
- Occasional product launches and offers (optional)
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.
Data Retention
Your information will be retained only as long as necessary to:
- Fulfill your order
- Provide after-sale support (returns, warranty, etc.)
- Comply with legal or tax obligations
