1. Shipping Charges
• Free shipping is available across India on all orders.
• A separate COD charge applies when Cash on Delivery is selected.
• The applicable COD charge is clearly displayed at checkout before the order is completed.
All orders are processed within 24–48 working hours after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
• Orders are processed after successful order confirmation and payment verification, where applicable.
• Tracking details are shared after dispatch.
Metro Cities: 3–5 Working Days
Other Locations: 5–7 Working Days
Delivery timelines may vary depending on your location, festive seasons, weather conditions, or courier-related delays.
• Orders are delivered within 5–7 business days across India.
• Delivery timelines may vary slightly depending on location, courier service, public holidays, weather conditions, or circumstances beyond our reasonable control.
Once your order is dispatched, you will receive a tracking ID and courier tracking link via Email, SMS, or WhatsApp, allowing you to track your order anytime.
• Customers can track their order using the tracking information provided after dispatch.
5. Cash on Delivery (COD)
• COD is available on eligible orders and locations.
• COD orders are generally delivered within 5–7 business days.
• A separate COD charge applies when COD is selected and is clearly displayed at checkout.
6. Delivery Address
• Customers are responsible for providing a complete and accurate delivery address and contact details.
• Aangan Studios is not responsible for delays or failed delivery caused by an incorrect, incomplete, or inaccessible address provided by the customer.
7. Delivery Delays
• Delays may occur due to courier-related issues, weather conditions, public holidays, unforeseen circumstances, or events beyond our reasonable control.
8. Undelivered Orders
• If delivery fails because of an incorrect or incomplete address, repeated failed delivery attempts, refusal to accept the shipment, or other circumstances attributable to the customer, applicable re-delivery or return-to-origin charges may apply.
9. Customer Support • For shipping-related concerns, please contact us at orders@aanganstudios.com with your order number.
